From our factory to your project.
Production, packaging and delivery are confirmed around the product configuration, destination and agreed trade term.
Discuss delivery terms
Configuration, destination and service scope are confirmed per quotation.
FOB or DDP applies only where it is stated with the named location.
Preserve labels, packaging and photographs if delivery damage is visible.
FOB or DDP, confirmed in writing.
The accepted quotation defines the named location, included services and responsibilities. Availability depends on the product, route and destination.
For buyer-nominated freight
FOB applies only where stated in the accepted quotation, including the named port and Incoterms® version. Forwarder and export-document requirements must be confirmed before dispatch.
For selected door-to-door routes
DDP is available only for the country, address and clearance conditions confirmed in the quotation. Duties, taxes and exceptional local charges can change availability or price.
A clear handover at every stage.
- 01
Confirm
Configuration, deposit, technical details, delivery address and trade term.
- 02
Produce & inspect
Lead time begins after approvals. Products are checked and packed for the agreed transport method.
- 03
Dispatch & receive
Tracking or freight documents are shared. Inspect the delivery promptly and preserve packaging evidence.
Check the handover before packaging is discarded.
Packaging
The packaging method is matched to the product and agreed shipping route.
Tracking
Availability and milestones depend on the carrier, route and service level.
Damage reporting
Photograph visible damage, labels and packaging before disposal and report it promptly.
Keep the product, packaging and carrier documents available until any transport concern has been reviewed.
Ask for a project-specific delivery quotation.
Share the product configuration, destination and preferred delivery arrangement so the available term can be confirmed in writing.
