Privacy & Data

Privacy Policy

Last updated: August 28, 2026

This policy explains how Yangzhou Shunxin Intelligent Technology Co., Ltd., trading as SXFireplace, handles information collected through sxfireplace.com, project inquiries, quotations and business communications.

Information we collect

We may collect names, company details, business email addresses, country or region, project requirements, correspondence and technical information you choose to send. Our website may also use consent-managed cookies and analytics information as described in the Cookie Policy.

How we use information

We use inquiry information to respond to a request, prepare quotations, assess technical or commercial requirements, provide after-sales support, comply with legal obligations and improve our website and services.

Sharing and retention

We share information only with personnel and service providers who need it to operate our website, communicate with you or deliver an agreed project, or where required by law. We retain it only for as long as reasonably necessary for these purposes, applicable recordkeeping and dispute resolution.

Your choices

You may request access, correction or deletion of personal information where applicable. Contact sales@sxfireplace.com. Project and order records may need to be retained where required for contractual, accounting or legal reasons.

Contact

For privacy questions, email sales@sxfireplace.com. This WordPress site policy applies to B2B inquiries and main-site activity; Shopify store orders remain subject to the policies presented in the Shopify checkout flow.